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Mobile Dynamics Customizes Installation Training Program For Best Buy
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Mobile Dynamics has announced the creation of a customized version of its national testing and education program for Minneapolis-based Best Buy Co., Inc. Best Buy, the nation's number-one consumer electronics retailer, retained Mobile Dynamics to modify and reformat its existing training materials to include specific Best Buy mobile installation information and certification practices. The revised coursework is currently in development and planned for use chain-wide upon completion. "This initiative with Mobile Dynamics allows Best Buy to incorporate an extraordinarily comprehensive content into our flexible, modular mobile installation training program. This enhanced system, delivered to staff in the context of how we conduct our business, will aid us in our efforts to provide world class service," says Best Buy Corporate Mobile Installation manager Tom Jackson. "We see this as a great opportunity to further develop the expertise of our skilled installers while being able to offer our customers an even better installation experience." "Best Buy's commitment to customer service and employee growth mirrors the efforts of Mobile Dynamics to elevate the quality and profile of installers nationwide," says Mobile Dynamics director of U.S. Operations Tom Gazda. "We see this new collaboration with Best Buy as a giant leap forward for the entire industry."
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